Miles Redemption for Hertz car rentals
- Car rental services are regulated by the Car Rental Terms & Conditions, as exclusively defined by AUTOHELLAS S.A. ("Hertz"), 31 Viltanioti St, Kifissia.
- Miles+Bonus members can redeem their Award Miles for the partial or in-full payment of their Hertz car rentals exclusively through the company's car rental locations within Greece or through hertz.gr for car rentals in Greece.
- Car rental payments through Award mile redemption are based on the ratio of 1 Euro = 300 Award Miles, with a minimum redemption cap of 1,500 award miles (5 euros) per transaction. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the payment.
- Members who wish to redeem Award Miles must have an active Miles+Bonus Account with a right to redeem.
- The eligible accounts that have a right to redeem are the Miles+Bonus Members who have completed their registration, have registered at least 1 flight with AEGEAN, Olympic Air, or with any Star Alliance network airline on their Miles+Bonus account, or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration are entitled to redeem Award miles for the payment of their Hertz car rental.
- To complete the redemption process at the Hertz Rental location (either online at hertz.gr or at a Hertz physical store), Miles+Bonus members must have a valid mobile phone number and an email in the Contact details of their Miles+Bonus account. During the redemption process, a confirmation code (OTP) will be automatically generated and sent by AEGAN to the member via SMS. This OTP will be valid for only a few minutes and must be given by the member to the Hertz representative to validate the transaction or be entered on the respective field at hertz.gr.
- Award Miles can only be redeemed if the Miles+Bonus member is declared the first driver in the Hertz rental agreement. The Miles+Bonus card must be displayed to the Hertz representative at the time of the redemption.
- Deposits for Guarantee cannot be paid through award miles redemption.
- After the car is returned and the rental agreement is closed, the award miles used for the rental payment cannot be refunded.
- In the event of a booking modification that requires a refund, the refund will be made to the customer's credit card first, until the charge on the card is cleared, and then miles will be refunded to the member's Miles+Bonus account.